What Information We Gather and Why
We collect the information you provide when registering — your name, email address, phone number and any payment details linked to your account wallet. When you deposit via JazzCash or Easypaisa, we log the transaction reference and amount to reconcile your account balance accurately. For Raast
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transfers, the bank-assigned reference number is recorded alongside the deposit timestamp. We also collect device data — browser type, operating system, screen resolution and IP address — to keep your session secure and detect unusual activity. If you contact our support team, the conversation is stored
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against your account for follow-up purposes. We do not sell your personal data to third parties. Any data shared with payment processors, including the operators behind JazzCash and Easypaisa networks, is limited strictly to what those processors need to complete your transaction. We retain account data
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for as long as your account remains active, or for the period required by the jurisdiction in which you access our service, whichever is longer. You may request a full export of the data we hold on you at any time through the account settings panel
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or by writing to our support channel.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.